Every toy my daughter had was soiled with waste water (oil, gas, insecticides, sewer water and so on, so everything was thrown out). My first experience with them in this house was after my old house got flooded with about six feet of water and moved into this house that at the time we were flipping. Well l have problems with their service every couple of months and have to manually reset the modem and call them, but I guess I never asked to have my faulty modem replaced and I guess it's not up to them to tell them their job and insist on a new one.
I asked why they had not scheduled for that to be done and they responded it was up to the customer to do that. I did complain the my modem was flashing more lights than a Christmas tree and they said it was over three years old and they had problems with them and it needed to be replaced. The order request to check the pole was 23-24 of July not the 30th. Called Suddenlink and they said they would have somebody come out on Sunday, time came and gone so I called about my appointment and they said they miss spoke and it would be Monday, but they would send someone to check the pole. Needless to say the house was 80 degrees when we got home in central Louisiana where the heat index is over 108 degrees daily in the summer. All you need is internet and my phone has great internet, Suddenlink not so). While I was gone internet went out so I could not control my nest thermostat to cool my house down before I returned (The nest is a internet controlled thermostat so you can adjust it from your phone while at home or out of town. They said the scheduled appointment was on the 23-24 of July to check the pole.
They could not get a service technician to my house before I left town but could get a line technician to check the pole to see why I got the power a spike. Called Suddenlink and was also told I also had a spike in power over my service. On the 18th TiVo was not working on remote TVs and phone line that is from Suddenlink was out. The microcell uses the Internet to assist in the calls. I am disabled and have an AT&T cell phone which needs a microcell to work 99% of the time. PINEVILLE, LOUISIANA - Called on July 18 2018.
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